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TERMS AND CONDITIONS TO CREATIVE SOLUTIONS

Authorization.
The client is engaging Creative Solutions Web design company, located in Agawam, MA 01001, as an independent contractor for the specific project of design, development and/or re-design of a World Wide Web site to be installed on the client's web space on a Website Host Provider's computer. The client hereby authorizes Creative Solutions to access this account, and authorizes the Website Host Provider to provide Creative Solutions with "write permission" for the client's web page directory, CGI-bin directory, and any other directories or programs, which need to be accessed for this project. The client further authorizes Creative Solutions to place a statement as to “web design and maintenance by Creative Solutions” and provide a hyperlink to the Creative Solutions website in that statement.

Web Site Package include the following elements:

Existing Web page packages only.
The client will supply the content of the Web pages. The final payment shall reflect and include all elements actually completed by Creative Solutions at the prices attached. Product Web pages, products, or photos added after the site is ready for advertising to the Web search engines will be calculated. In case the client desires additional standard Web pages beyond the original number of pages specified above, the client agrees to pay a quoted rate for design and development of additional Web pages.

Maintenance
This agreement includes Web page maintenance to regular Web pages (over 30 day period) of one-quarter hour total (15 minutes per update), including updating links and making minor changes to a sentence or paragraph. If the client or an agent other than Creative Solutions attempts updating the client's pages, time to repair Web pages will be assessed at the new quote, and is not included as part of the updating time. The one month (30 days) maintenance period commences upon the date the client signs this contract. Changes requested by the client beyond those limits will be billed at a quote.

Changes to Submitted Text.
Please send us your final text. Time required to make substantive changes to the client submitted text after the Web pages have been constructed will be included in the original quote (only if changes are less than 15 minutes). Any updates or changes to text will be additional.

Web Site Host Service Provider.
The client understands that any Website Host Service Provider (Host) services require a separate contract with the Host of the client's choice. The client agrees to select a Host, which allows Creative Solutions full access to the Web site and/or a CGI-bin directory via FTP and telnet.

Completion Date.
Creative Solutions and the client must work together to complete the Website in a timely manner. We agree to work expeditiously to complete the Website no later than the deadline provided after contract acceptance. To avoid additional fees the client must supply Creative Solutions the complete text and graphics content for the Website within 7 days.

Payment of Fees.
Fees to Creative Solutions are due and payable on the following schedule: 1/2 upon signing this contract, and 1/2 due upon "delivery" (hand-off or uploading of site to Web Host server). This agreement begins with an initial payment of 1/2 of final project cost, or an optional Pre Pay (full payment with 5% discount). In case the client has not secured Web space on a Website Host Service Provider computer by the time the Web pages are completed, the Web pages may be delivered to the client on a zip disk. All payments will be made in US funds. If the client does not supply Creative Solutions complete text and graphics content all Web pages contracted for within 60 days of the date this contract was signed, the entire amount of the contract becomes due and payable.

Assignment of Project.
Creative Solutions reserves the right to assign subcontractors to this project to insure the right fit for the job as well as on-time completion.

Copyrights and Trademarks.
The client represents to Creative Solutions and unconditionally guarantees that any elements of text, graphics, photos, designs, trademarks, or other artwork furnished to Creative Solutions for inclusion in Web pages are owned by the client, or that the client has permission from the rightful owner to use each of these elements, and will hold harmless, protect, and defend Creative Solutions and its subcontractors from any claim or suit arising from the use of such elements furnished by the client.

Laws Affecting Electronic Commerce.
From time to time governments enact laws and levy taxes and tariffs affecting Internet electronic commerce. The client agrees that the client is solely responsible for complying with such laws, taxes, and tariffs, and will hold harmless, protect, and defend Creative Solutions and its subcontractors from any claim, suit, penalty, tax, or tariff arising from the client's exercise of Internet electronic commerce.

Copyrights to Web Pages.
Copyright to the finished assembled work of Web pages produced by Creative Solutions, is owned by Creative Solutions. Upon final payment of this contract, the client is assigned rights to use as a Website the design, graphics, and text contained in the finished assembled Website. Rights to photos, graphics, source code, work-up files, and computer programs are specifically not transferred to the client, and remain the property of their respective owners. Creative Solutions retains the right to display graphics and other Web design elements as examples of their work in their respective portfolios.

Payment of fees.
Payments must be made promptly. Delinquent bills will be assessed a $100 charge if payment is not received within 30 days of the due date. If an amount remains delinquent 45 days after its due date, an additional 5% penalty will be added for each month of delinquency. Creative Solutions reserves the right to remove Web pages from viewing on the Internet until final payment is made. In case collection proves necessary, the client agrees to pay all fees incurred by that process.

Sole Agreement.
The agreement contained in this "Web Page Design and Maintenance Agreement" constitutes the sole agreement between Creative Solutions and the client regarding this Website. Any additional work not specified in this contract must be authorized by a written change order. All prices specified in this contract will be honored. Any updates or changes will be a new changed agreement.

Initial Payment and Refund Policy.
This agreement begins with an initial payment of 1/2 of final project cost. If the client halts work and applies for a refund within 30 days, to Creative Solutions, 83 Valentine St., Agawam MA 01001, the balance shall be returned to the client. If at the time of the request for refund, work has been completed beyond the amount covered by the initial payment, the client shall be liable to pay for all work completed. No portion of this initial payment will be refunded unless written application is made within 30 days of signing this contract to Creative Solutions, 83 Valentine St., Agawam MA 01001.





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